Shipping Policy

How does Mestune ship your order and how long does it take to ship ?

We’ve created a list of common questions our customers ask when shopping online with us. If you are unable to find an answer to your question, please send our Customer Service Team an email at marketing@mestune.hk.

Before placing an order, please confirm whether it is shipped from the US warehouse or China warehouse.

You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. 

Ship from US Warehouse:

1.Orders will be shipped from US warehouses within 2-5 business days after the order has been placed.

2.Estimated delivery timeframes are between 3-15 business days after shipping from our warehouses.

3.All Items will be shipped via FedEx and UPS carriers .

4.Shipping speed for oversized items remain unchanged.

5.US regions eligible for shipping remain unchanged.

Ship from CN Warehouse:

1.Orders will be shipped from CN warehouses within 1-3 business days after the order has been placed.

2.Estimated delivery timeframes are between 5-25 business days after shipping from our warehouses.

3.We will choose fast and stable logistics channels.

4.Shipping speed for oversized items remain unchanged.

Note: Our delivery services are currently only available to locations within the continental United States. Delivery to the following states is not supported: PR, AK, HI, GU, AA, AE, AP.

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